Faq

Call us at (512) 669-3225 or use our online booking form with about 48 hours of notice. Share your pickup location, destination, appointment time, and any mobility needs, and we confirm your trip and assign the right vehicle. Recurring rides for dialysis or therapy are set up once as standing weekly schedules.

Yes. We operate wheelchair-accessible vans equipped with ramps or lifts and securement systems, and drivers check securement at every boarding. When you book, tell us your mobility needs so we assign the right vehicle for your trip.

Many passengers pay privately per trip, and Texas Medicaid members may be eligible for non-emergency medical transportation benefits through their managed care plan. Per Texas Health and Human Services Commission guidance, eligible members arrange NEMT through their plan's transportation line, and we are happy to coordinate with families who manage that process. Contact us to discuss your situation honestly before you book.

We are based at 1205 Golden Eagle St in Pflugerville and provide transportation across Pflugerville, Austin, Round Rock, and surrounding Travis and Williamson County communities. Contact us to confirm availability for your specific address.

We operate Monday through Saturday to match standard clinic, dialysis, and therapy schedules. We ask for roughly 48 hours of advance notice when booking so we can assign the right vehicle and driver to your trip.

MG Medical Transport LLC was founded in 2025 and is listed in the national NPI registry as a private-vehicle non-emergency medical transportation provider based in Pflugerville. Our team is backed by more than seven years of hands-on care experience through our affiliated Morning Glory Residential Living and Home Health Care, serving this community since 2018.

Yes, and most of our recurring bookings are managed exactly that way. A spouse, adult child, caregiver, or case manager can handle scheduling, receive confirmations, and coordinate details by phone while the passenger simply enjoys the ride.